Sunday, July 13, 2014

Red Light of Death Anyone? What to Do When Wii U Will Not Power On

Your Nintendo Wii U, your brand new bucket of joy, has decided it no longer wants to be a part of your family. You were happily playing a game, whatever game it may be, and suddenly the universe ends as you stare at a blank screen, and a console that will no longer respond to the power button being pressed.

Like me, you were left with no other option that to cut the power supply. Not literally, but you unplugged the back chord from the system. You waited a few moments, and plugged it back in.
Only you were not graced with a working Wii U. Instead your game pad displays a message that your console does not recognize it, and to move it closer. You power it off, then back on, and still...nothing.
All the while though, when you hit the power button, the light will shine blue for a few seconds, only to return to red.

There are a few solutions, but sadly for me, none of them worked.

Here are some solutions that seemed to work for other people. If they do not work, you are left with no other option than to send your console off to Nintendo for repairs.

Fix 1. Unplug the power supply from the back of the Wii U, and wait a few minutes. Plug it back in and see if that works.

Fix 2.
Fix 1 has you down? It didn't work did it? The other method is to not just unplug the power supply from the back of the Wii U, but to also unplug the chord from the outlet all together. Leave it alone for 15 minutes to an hour.

Plug it back in, and see if that fixed it.

Last Resort -- Fix 3. Some say that unplugging your wifi and resetting it fixed their broken Wii U consoles. This did not work for me though.

At any rate, I can only hope that one of the above worked for you. For me, nothing worked. I did an exchange due to my console being within the return policy. However, I lost a $60 game because it was stuck in the system upon return. Neither the store nor Nintendo customer service would reimburse me.
I highly recommend that if you have a game stuck in it, that you simply call Nintendo. If you exchange your system at the store you purchased it at, you will not see that game again, nor compensation for it.

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